How it works
1.
After booking through our BOOK NOW page, you will receive an email confirming your booking details, this is where we begin the process to resolve any extra requests or queries.
2.
Once the booking process is complete, you will receive another email confirming who your sitter is. This is where you will also receive the invoice for your booking.
3.
Once the sitter arrives at your house, we require you to reply to our text; asking if the sitter has arrived on time. After that, the rest of the night is yours to enjoy knowing your child is in safe hands!
Locations
These are the locations we currently cover!
Diamond Creek
Eltham
Greensborough
Research
Hurstbridge
Kangaroo Ground
Warrandyte
Plenty
Briar Hill
Wattle Glen
St Andrews
Montmorency
Doreen
St Helena
Yarrambat
Laurimar
*We do accept some requests for locations not on this list, all depending on time and available sitters. Travel fees may apply.
Rules & "What If's"
Driving places in your local town - Any extra activities requested by parents outside of the house will be paid for by the parents and cannot be outside of the locations we cover. If our sitter has an idea for an activity outside of the house, they will not go ahead with it until approval by the parents is received.
If parents are late arriving home for the time they booked for, our rate will go up by $2/hour and an extra payment request will be sent for the extra time. - Rate rise is excluded if parent has contacted the sitter or booking administration on the day letting them know.
If parents arrive home earlier (30 minutes or earlier, with notice given to the babysitter) for the time they booked for, the difference will be refunded back to the parent as soon as possible.
Late bookings made on day required, incur a $10 fee and cannot guarantee a sitter, however we will do our best!
We do accept most bookings outside our listed suburbs, however they will incur a travel fee that is dependent on the location.